C4090-451: IBM Midrange Storage Technical Support V3

This C4090-451 sample test is designed to give the candidate an idea of the content and format of the questions that will be on the certification exam. Performance on the sample test is NOT an indicator of performance on the certification exam, and should not be considered an assessment tool.
Test C4090-451: IBM Midrange Storage Technical Support V3
Evaluate and Establish Customer Environment and Plans (37%)
Evaluate and document current customer environment (e.g., equipment, operating systems, software, staff usage, satisfaction, need for change and growth, application, and virtualization)
Differentiate IBM storage product features and architectural advantages relevant to customer environment and plans. Contrast with current customer environment and competitive offerings at a level consistent with the customer audience. These features include:
Current storage portfolio and commonly occurring previous versions, related software and middleware
Midrange storage products and storage management options
Performance improvements
Systems management
RAS
Storage Efficiency and Data Protection
Migration, integration and tuning
BCDR requirements
Space, utilization and power consumption
Demonstrate understanding of key concepts and terminology (IBM, competitive, and industry)
Recommend appropriate solution based on customer’s current environment, new requirements and anticipated growth
Apply Product Information (41%)
Demonstrate detailed knowledge of product characteristics and product selection
Storwize V7000 and Storwize V7000 Unified, DS5000, N series
LTO-5 and midrange tape systems (TS3100, TS3200, TS3310, TS3500)
ProtecTIER Appliance (TS76xx)
Demonstrate general knowledge of product characteristics and product selection
SAN Volume Controller
SAN (as generally encountered in midrange installations)
Real-time Compression Appliance
DS3500, DCS3700
PureSystems
Tivoli Storage Productivity Center, Tivoli Storage Manager, FlashCopy Manager
Utilize tools, methods and processes to gain insight into the customer’s business problems
Performance planning tools, e.g., Disk Magic, N series SPM
Capacity planning tools, e.g., Capacity Magic, DS Capacity Planning Tool, DS Power and Cooling Planning Tool
Configurators, e.g., eConfig
Techline CompeteCenter
Competitive selling tools, e.g., COMP database
ProtecTIER Planning Tool
Tape Slot Calculator for TS3500
Compare IBM solutions to competitive offerings
Create an accurate solution design including configuration for hardware (e.g., SSIC), identify software, and services based upon the needs and expectations of the customer. Consider physical site requirements
Complete the appropriate supporting sales activity to move the sale of a storage solution forward, e.g., understand the RPQ/SCORE process; determine need for Proof of Concept; conduct a demo of the IBM solution including the GUI and basic functions of the storage system; gather appropriate data to run a TCO analysis of the IBM solution
Installation Planning / Migration Considerations (13%)
Identify areas of potential risk associated with installation and migration, discuss with customer, Business Partner involved with the sale, and the IBM team
Create a mutually developed implementation and/or migration plan with the customer
Establish mutually agreed post installation support plan
Describe and perform pre-install TDA using SAPR process
Installation Support (8%)
Facilitate hardware installation and configuration based on solution design
Facilitate basic storage software and subsystem configuration leveraging system management tools